Want to make an exchange?

No problem, but be aware that our return policy does not allow for refunds on purchases. Items purchased on sale or during a promotion are final sale, while items purchased at regular price can be exchanged or credited for future purchases.

Girl Crush does not cover the cost of returns. It is however possible to make an exchange by coming directly to our head office to avoid these fees. The address is 9125 Pascal-Gagnon street, Local 110, St-Léonard Qc, H1P 1Z4. See the schedule for opening hours.

Here are the steps to proceed with the return by mail:

1 ) Print and fill out the exchange form

2 ) Pack the item and the form in the original bag or in a bag provided by the post office

3) Go to the nearest post office and get the return label with our head office address

4) Send the package (choose the delivery option with tracking number if possible)

5) We will get back to you within 3 to 5 business days of receiving your return

The piece must not have been worn or washed, and the tag must still be on it. The return must be made within 30 days of the date we receive your package. Girl Crush reserves the right to refuse any return that does not meet these criteria.

Don't hesitate to contact us at
if you have any questions!

télécharger le formulaire d’échange