FREE SHIPPING ON ALL ORDERS OF $175 AND OVER * CANADA ONLY *
*** END OF SEASON SALE ***
For purchases made during the End Of Season Sale, only exchanges will be accepted. No credit note or refund will be given for orders placed between 04/24/21 and 05/01/21.
Return costs are the responsibility of the customer.
Girl Crush Return Eligibility
For a return to be eligible at Girl Crush, the item and order must meet the following criterias:
1) The return must be made within 30 days of the date of shipment.
2) The item must not be worn, washed or tampered with
3) Labels must still be affixed to the item
4) The item must not be part of the Vintage Rework or Hoodies-Imperfect ranges (since these are final sale)
Steps for an eligible return to Girl Crush
1) Contact us by email at email@example.com indicating:
(Full name, order number, the item you wish to exchange and / or return and the reason for the return)
2) Please allow 24/48 hours before receiving a response from our team * Our customer service is open 9 am-5pm Monday to Friday
3) Once our team has read your email, we will inform you of the steps to follow in order to make the return.
4) Once the return has been received at our distribution center, please allow up to 10 days for us to inspect and process your return.
* By completing a return to Girl Crush Gang, you agree to the terms of the return policy. If the return does not meet the above criteria, the return will be rejected and an exchange / credit will not be issued. Girl Crush Gang will not return rejected merchandise.
*Returns sent to our distribution center without any contact via our email will be discarded upon receipt.
* Girl Crush assumes no responsibility for any packages or items lost, stolen or blocked in transit during delivery to our distribution center. You must provide a tracking number when you return the order.
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